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Questions about a conversion, a payment or your data. We answer every message by email.

Email addresses

Help with FormatJet

A conversion that didn’t work, billing and refunds, or deleting your files or your account.

support@formatjet.com

Everything else

Privacy questions, partnerships, press and feedback.

hello@formatjet.com

Send us a message

It goes to support@formatjet.com, and we reply to the address you give. We use it only to answer you; our privacy policy says how long we keep it.

Tell us what happened and which conversion it was. Don’t include passwords or card numbers. You can’t attach files.